This report explores how despite the claims of independence, flexibility, and good pay touted by Transportation Network Companies (TNCs) like Uber and Lyft, there’s an emerging body of research showing that existing policies and biased algorithms stack the deck against drivers and riders. Gig platforms use hidden and biased algorithms and coercive worker incentives to employ “algorithmic wage discrimination,” a new strategy that uses on-the-job surveillance of workers to harvest data and suppress worker’s wages.

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